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Susan Irving Counselling Services

 INTEGRATIVE PSYCHOTHERAPY IN NORTH SHIELDS, GATESHEAD AND ONLINE

CALL 07709287828
CONTACT ME BY EMAIL

Psychotherapy in North Shields, Gateshead and Online

Space to understand, room to grow

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“My experience of counselling with Susan was deeply supportive and grounding. From the very beginning, I felt safe, seen, and truly listened to. What stood out most was her warm and compassionate presence — she never judged or rushed me, but gently encouraged me to explore difficult feelings at my own pace.”

- LW, client of 3 years 

“Sometimes in the week between sessions I obsess about going to therapy (even if I’m anxious), because I know deep down when I get there it’s a safe, quiet space where I can just be with Susan… with no expectations and just be me, however I need to be at that point in time.”

- Long term client 

“I started out sitting in silence like a rabbit in the headlights. Now, after nearly four years, I’m learning that I’m worthy of love, care and support — things I never believed I could accept. Susan’s patience and kindness have helped me to begin sharing thoughts I’ve kept hidden for most of my life.”

- Client of 4 years

“Starting counselling felt like a big step, but with Susan’s warmth and compassion, I quickly felt safe and supported. She helped me through some really tough times and encouraged me to grow in ways I didn’t think were possible. If you’re thinking about starting therapy, I’d say go for it — you won’t regret giving yourself that chance.”

- FORMER Client

About Me

I'm Susan, and I've been working as a therapist for over 15 years now. I work with adults and couples who are dealing with anxiety, grief, trauma, and relationship struggles. I'm fully accredited with UKCP and registered with BACP. My approach is person centred, which just means that it’s all about what works for you. Whether you need just a few sessions or longer-term support, I'm here for face-to-face sessions in North Shields and Gateshead, or we can connect online or by phone if that's easier for you. I create a warm, non-judgemental space where healing can actually happen.

The butterfly in my logo reflects the heart of my work. It’s a symbol of transformation—reminding us that even through difficult or uncertain times, growth is possible. Therapy offers a space to pause, reflect, and understand yourself more fully—making room for change to unfold in your own time. That’s why my approach is guided by the idea of space to understand, room to grow.

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For Individuals

Feeling overwhelmed, anxious, or stuck? In our sessions together, we'll create a safe space where you can breathe, explore what's really going on, and develop strategies that actually work for your unique situation. My aim is to help you create lasting positive change that feels right for you.

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For Couples

Communication breaking down? Feeling disconnected from your partner? My couples work helps you both find your way back to understanding each other again. Whether trust has been broken, life's transitions have created distance, or you're simply not connecting like you used to, I'll support you to rebuild together.

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What Therapy Can Do For You

Think of therapy as a chance to hit the reset button. You'll discover healthier ways to handle stress and manage your overwhelming emotions. As we work together, you'll start to recognise those unhelpful patterns that keep tripping you up, and more importantly, you'll start changing them! Instead of just reacting, you'll make choices that actually serve you. And for those dealing with grief or trauma? We'll create a space where you can process what happened without letting it define your whole life story.

How Getting Support Helps

Ever noticed how talking to the right person can lighten the weight you're carrying? That's what professional therapy does—it helps ease anxiety and stress by giving you practical tools that actually work in real life. Your relationships tend to improve as you get better at communicating what you need and setting healthy boundaries. The best part? You'll start breaking free from those frustrating patterns and build up your ability to handle whatever comes next. It's like creating a protective bubble where you can safely work through grief and trauma, so you can move forward feeling more like yourself again.

Thinking about giving therapy a try?

If you're on the fence about whether therapy might help, why not have a quick chat with me first? I offer a free 15-minute phone call where you can ask questions, get a feel for how I work, and see if we might be a good fit. No pressure, no obligations, just a conversation. Your privacy is completely protected, and sometimes that initial conversation is exactly what you need to take that first step. Drop me a line today and we'll find a time to talk.

LET'S CHAT

Sessions & Fees

Initial Consultation

  • Free 15-minute telephone consultation if requested
  • An opportunity to ask questions and discuss how we might work together

Session Information

  • Individual therapy sessions last 50 minutes - £55
  • Couples counselling sessions last 60 minutes - £70
  • Sessions are typically held weekly, especially at the beginning of therapy
  • I provide in-person, online or phone sessions.

Payment Details

  • For your initial online calendar booking, whether you're booking an in person or online session, I ask for a £25 deposit to secure your specific time and date. This payment can be reimbursed should you cancel at least 24 hours before your session.
  • Full payment of your booking is then required 24 hours in advance of your session. Bank transfer is the preferred payment method, and I will provide banking details on my website. I am also registered with several insurance providers (BUPA, Health Assured, One Bright).

Locations

My practice is based in North Shields and Gateshead.

My North Shields location at Amron House on Borough Road is easily accessible from Tynemouth, Whitley Bay, Cullercoats, Newcastle, Wallsend, and South Shields. The practice benefits from considerable free parking nearby, and the Metro and bus services provide regular connections to the area.

My Gateshead practice on Durham Road in Low Fell is convenient for clients from Gateshead town centre, Newcastle, Sheriff Hill, Felling, Heworth, and Saltwell. This location is well-served by public transport and has on-street parking options available.

Get in touch

Thank you for considering reaching out. Taking the first step toward therapy can be significant, and I'm here to make the process as straightforward as possible.

Please feel free to contact me through any of the following methods:

Mobile: 07709287828

Email: Susanirvingcounselling@gmail.com

I offer a free 15-minute telephone consultation to discuss your needs before booking your first appointment.

If you prefer, you can send me a message using the form. Please include your name, contact details, and a brief message about what you're seeking support with. I aim to respond to all enquiries within 24 hours during weekdays.


I look forward to hearing from you and exploring how I might be able to support you on your therapeutic journey.

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